Facilitating a Lessons Learned Session

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A lessons learned session is a must-do at the end of most projects. There is really nothing better than voicing the good, the bad, and the ugly about a given project for everyone to hear, acknowledge, understand, and take action on. Otherwise, innovations and successes will be forgotten and mistakes will be repeated. 

Managing Discussions When You Do Not Have the Answers

What do you do when your project team asks you a ton of questions and you know zero of the answers? While it may feel most comfortable curling up into a little ball in the corner, a better approach is to face the questions head on. Check out how I handled it, and my six tips for acting with courage under fire.

Learning the Ropes

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How did someone who majored in psychology and got her Masters in human resources become a project manager?