A lessons learned session is a must-do at the end of most projects. There is really nothing better than voicing the good, the bad, and the ugly about a given project for everyone to hear, acknowledge, understand, and take action on. Otherwise, innovations and successes will be forgotten and mistakes will be repeated.
For many of us, work is slowing down, and we are wishing our coworkers well as they begin their end-of-year vacations. Now is a good time to reflect on what you have accomplished over the last 12 months and think about your goals as we enter a new year.
Listening is an art, and few people have mastered it. By listening to what your team members and project stakeholders have to say, you will be able to better ask thoughtful questions and use the information you gain to be a better project manager.
What do you do when your project team asks you a ton of questions and you know zero of the answers? While it may feel most comfortable curling up into a little ball in the corner, a better approach is to face the questions head on. Check out how I handled it, and my six tips for acting with courage under fire.
It may sound easy, but facilitating a conversation successfully takes a lot of time and practice. Check out the six things that I have learned through my years as a project manager about the art of facilitation.